Privacy Policy

At our company, we highly value your privacy and want to ensure you understand how we handle your personal information. This Privacy Policy outlines the collection, usage, and sharing of your personal information when you visit or make purchases through our website, www.tweov.com

Information We Collect

When you visit our website, certain information about your device is automatically collected, including details about your web browser, IP address, time zone, and some cookies stored on your device. As you browse our site, we also gather information about the specific web pages or products you view, the websites or search terms that referred you to our site, and how you interact with the content. This collected information is referred to as “Device Information.” We utilize various technologies such as cookies, log files, web beacons, tags, and pixels to gather this Device Information. For more information on cookies and how to disable them, please visit http://www.allaboutcookies.org.

Additionally, when you make a purchase or attempt to do so, we collect specific information from you, such as your name, billing address, shipping address, payment details (excluding credit card storage), email address, and phone number. We categorize this information as “Order Information.” In this Privacy Policy, “Personal Information” refers to both Device Information and Order Information collectively.

How We Use Your Personal Information

By using our website or making a purchase, you consent to the use of your personal information as outlined below. We primarily utilize the Order Information to process and fulfil your orders, including payment processing, arranging shipping, and providing order confirmations and invoices. Moreover, we employ the Order Information for the following purposes:

  • Communication with you
  • Screening orders for potential risks or fraud
  • Providing information or advertising about our products and services

We also utilize the Device Information collected to assess potential risks and fraud, particularly through your IP address. Furthermore, we use Device Information to improve and optimize our website, generate analytics on customer browsing and interaction patterns, and evaluate the success of marketing campaigns.

Sharing Your Personal Information:

We may share your Personal Information with third-party service providers to facilitate the uses.We also use Google Analytics to gain insights into website usage (refer to Google’s Privacy Policy: https://www.google.com/intl/en/policies/privacy/) and offer the option to opt-out of Google Analytics (https://tools.google.com/dlpage/gaoptout). Additionally, we may disclose your Personal Information to comply with applicable laws, respond to legal requests, or safeguard our rights.

Data Retention

We retain your Order Information for our records unless you request its deletion after placing an order through our website.

Changes to the Privacy Policy

This Privacy Policy may be periodically updated to reflect changes in our practices, operational requirements, or legal and regulatory obligations.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please feel free to contact us.