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👉 925 Authentic Silver 💍 Jewellery! Shop Now
We offer a size exchange for jewellery products within 30 days of delivery. The product must be returned in its original condition, with all tags and packaging.. Once we receive the product, we will process the size exchange and ship the new product to the customer at no charge.
We do not offer refunds or exchanges for jewellery products due to color differences in the photo shown on the website and actual product. Please carefully review the product images and description before making a purchase. If you are unsure about the color, please contact us for assistance.
We do not offer refunds or exchanges for jewellery products that are not suitable for the occasion for which they were purchased. Please carefully consider the occasion when making a purchase. If you are unsure about whether a product is suitable for a particular occasion, please contact us for assistance.
We offer refunds or exchanges for jewellery products that are defective or damaged. The product must be returned in its original condition, with all tags and packaging.. Once we receive the product, we will inspect it and issue a refund or exchange, as appropriate.
Proof of purchase is required. You must provide a copy of your original invoice or receipt in order to exchange an item.
Refunds will be processed to the original method of payment within 15 business days of receiving and inspection of the returned product.
Exchanges will be processed for the same product in a different size. If the customer wishes to exchange for a different product, they will be responsible for the difference in price.
The following products are not eligible for refunds or exchanges:
To exchange or request a return of an item, please follow these steps:
Contact our customer service team at support@tweov.com or +91 931-909-0110